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foreign doctor doctor we need you over here immediately what happened nurse this man struck his head on tree while falling from ladder and lost consciousness he's bleeding from the head and face okay quick take him to cubicle 2. his pulse is very weak because he's lost lot of blood and his blood pressure is low yeah he's barely breathing we'll need to make an injection is he allergic to anything did you check his medical card yes did and he doesn't seem to have any allergies good first we'll stop the bleeding and then take him quickly to x-ray to see if anything's broken after that we'll need to run few blood tests okay I'll call x-ray right away it's time for your medication how do you feel today Mr Thompson feel much better than yesterday I'm glad to hear that it's time for your medication are you going to give me shot I'm not don't worry I'm going to put your medication into the IV drip okay are there any side effects of these medicines you might feel bit nauseous and bit drowsy see what time do the lights go out here at 11 o'clock but each bed has bedside light if you want to read that's great how can contact you if need something like asking for water or if need to go to the toilet just press the red button beside your bed and the duty nurse will come and see you great that's good to know when are my meal times we serve breakfast between 7 30 and 9 A.M lunch between 11 30 and 1 pm and dinner between 4 30 and 6 p.m and have one more question what are the hospital's visiting hours visiting hours are from 10 a.m to 8 P.M okay thanks lot for your help making an appointment with the doctor can make an appointment with Dr Brown please I'm sorry but Dr Brown is away on holiday at the moment dear when will he be back he will be back in couple of weeks I'm afraid can't wait that long can make an appointment with another doctor certainly can give you an appointment with Dr Gasper on Wednesday Dr Gasper that'll be fine know him can fit you in just before lunch at 12 20. that would be difficult for me do you have later time how about 3 30 3 30 would be better for me okay so that's 3 30 on Wednesday December 20th what's your name please Lucas Carter okay Mr Carter see you on Wednesday have great day thanks lot you too shopping at supermarket excuse me can you please tell me where the flower is it's on aisle six okay thanks and do you have any cottage cheese yes it's in the dairy section and where is the dairy section go straight ahead and turn into the first aisle on the left there you will find the dairy section thank you will also find eggs in that section yes the eggs are located next to the cottage cheese and sour cream great one more thing also want to buy soy sauce but can't see any on the Shelf do you have more soy sauce in stock sorry it's sold out see when will you restock you can check back on Thursday okay that's good to know and do you sell decaf coffee we don't carry decaf coffee see by the way are these boxes of cereal on sale Yep they're buy one get one free great hello do you have loyalty card you'll get 10 off with this purchase yes do here it is all right it comes to hundred and ten dollars and twenty five cents how would you like to pay I'll pay by card and here's your receipts have nice day thanks you too shopping for clothes hello can help you hello would like to buy this black leather jacket do you have it in the medium yes just moment here you go would you like to try it on yes this is for my sister actually but we are the same size see I'm sure your sister would love this jacket can you please tell me where the fitting rooms are they are over there at the back of the store how is it does it fit actually it's little too loose it's oversized think I'd prefer smaller size okay no problem I'll bring you smaller size right away this one fits perfectly is it on sale by any chance yes it's normally 75 but there is discount of 10 percent great I'll take it would you be nice enough to gift drop it for me sure no problem how would you like to pay I'll pay in cash here is your change in jackets thank you please come again thank you goodbye at the jewelry shop hello would you like some help hello I'm looking for gift for my wife how about this lovely necklace no actually I'm looking for some earrings something delicate pretty and discreet not too flashy well what do you say about these earrings like these but those are also very pretty the first pair is 14 carats yellow gold each the second is white gold and the stones are little smaller but equally fine then I'll take the second pair the earrings look gorgeous like that bracelet too how much does it cost you're in luck we're having sale on bracelets originally this one was three hundred dollars but it's on sale for 265 dollars like it I'll take it wonderful that's 257 dollars for the earrings and 265 dollars for the bracelet so that comes to 522 dollars great I'd like to pay by card sure no problem shall wrap it please at the cafe hi there what can get you hi I'd like regular coffee to go please sure what size would you like medium please would you like milk or sugar I'd like both thank you okay would you like anything else yes I'd also like turkey sandwich with extra cheese and mayonnaise that's going to be seven dollars and fifty cents here you go I'd like to make reservation hello this is the Duck Inn how can help you hi I'd like to make reservation at seven o'clock for how many people two and under what name Martin Pierce do you have any special preferences we'd like table in quiet part of the restaurant please no problem we'll see you at seven thank you very much have reservation for two hello sir well welcome to the Duck Inn table for one no have reservation for two it should be under Pierce yes please follow me would you like something to drink while you wait for your friend I'll have cup of tea please sure I'll be right back hi Martin I'm so sorry I'm late today has been so crazy and the traffic was awful it's completely fine don't worry about it just got here myself are you ready to order now sure do you have any specials yes today there's roast beef with green beans and mashed potatoes and side salad sounds delicious I'll have that and for you sir is there anything else you'd recommend recommend the fried chicken with cream gravy and Fries it's very popular here sounds good I'd like that please all right can get you anything else I'd also like tomato salad sure I'll have those out shortly thank you that was delicious are you ready to go sure let's get the bill excuse me could we have our bill please yes I'll bring it right away here's your bill sir how was your food it was lovely meal give my compliments to the chef will I'm glad you liked it can pay with credit card of course we take all major credit cards great here's my credit card State Plaza Hotel how can help you hello I'd like to book room please certainly when would it be sir December the 23rd how long will you be staying four nights do you want to double or single room double please we'd like room with view over the lake if possible okay room 22 that's double room on the second floor sounds perfect how much is per night it's 115 dollars does that include breakfast yes it does okay can book it then please certainly what name please Sam Richards that's r-i-c-h-a-r-d-s okay let me make sure got that double room for December the 23rd 24th 25th and 26th is that correct yes it is thank you thank you for choosing State Plaza Hotel and have nice day goodbye goodbye giving directions excuse me sir could you help me think I'm lost that's the problem I'm looking for the Museum of Fine Art but I've been walking for half an hour and still haven't found it well you're in the right direction continue down this street and cross the bridge go past the library turn left on Third Avenue and walk for about 50 meters you'll see the museum on your right it seems pretty far from here well it's about 20 minutes from here on foot 20 minutes is there bus that stops there yes there is bus 52 stops in front of the museum the bus stop is right there across the street you can buy ticket on the bus it will take about seven minutes to get there How will know when to get off you can ask the bus driver but you can see the Museum from the bus you can't miss it great thanks lot for your help what's your favorite food what's one of your favorite foods I'd have to say pizza can never get enough that makes two of us what's your favorite pizza topping except for olives like almost anything on pizza my favorite topping is pepperoni how often do you eat pizza normally once week on Saturday evening at the pizza restaurant opposite my house with my friends what's food that you hate hate mashed potatoes really love mashed potatoes eat them pretty often why do you hate them because don't like mushy and soft things ugh so it's the texture that you don't like exactly what's your favorite fruit my favorite fruit are apples because not only are they good in pies but they're just great snack and they're healthy an apple day keeps the doctor away right yes that's right and what's your favorite snack or dessert crackers are my favorite snack eat them pretty often yeah they're delicious can you cook yes can love cooking for large groups of people nice what can you make can make anything you want can make pies steaks soups wow good for you what do you usually have for breakfast usually have oatmeal with honey and glass of orange juice but sometimes I'll have yogurt with granola bar or smoothie when have time I'll make eggs with bacon and some fruit on the side do you ever skip breakfast never skip it breakfast is the most important meal of the day what about you skip breakfast sometimes when I'm in hurry what do you have for dinner have pasta most of the time but also have fish once in while or fried chicken can't stand this weather it's so warm and comfortable here it's great to be inside there's cold wind out there yeah know it's freezing isn't it it goes right through your coat it must be below zero outside and the temperature supposed to drop even more tomorrow it's so overcast nothing but gray clouds they say it's going to snow again later yeah yeah and it will be big blizzard no hate snowstorms they're terrible we won't be able to drive or even walk thought this winter was going to be mild well better get used to snow and ice can't stand this weather like it warm and dry prefer cold at least you can put more clothes on when it's hot there's nothing you can do about it when it's like that don't want to do anything not me think it's great to go swimming on hot days are you looking forward to winter break of course can't wait to go skiing neither can at the bus station excuse me which bus goes to the theater the number 10 bus good and when does it come if you don't mind it runs on the half hour you're lucky the next one should be here in about 10 minutes wonderful won't have to wait long once get to the theater need to take the express bus to Manhattan do you know where to catch that yeah the station is on the left side of the theater the express runs every hour on the hour okay thank you very much for your help don't mention it how much is the fare 60 cents sir I'm sorry we only accept coins I'm afraid all have is dollar bill here can change that for you thank you so much no problem have good trip at the train station can help you yes I'd like first class ticket to Boston this Sunday please okay will that be round trip or one way round trip and when would you like to return on the 27th all right what time do you want to leave the train to Boston runs every hour on the hour starting at 6 A.M I'll take the 10 o'clock train how much is the fair it's 27 each way so that comes to fifty four dollars total is there discount for students yes of course just need to see your student ID here you go could you give me copy of the schedule sure at the airport hello need ticket to Los Angeles today I'm sorry ma'am all flights to Los Angeles are full today but you could fly stand by standby what's that flying standby means buying ticket for flight with empty seats standby is never guaranteed though today's Airlines work hard to fill every seat so empty ones for standby Travelers are pretty hard to come by well then prefer to book flight for tomorrow okay do you need round trip no only one way the flight's been delayed okay here are the departures what's our flight number again it's b61685 the boarding passes it leaves from gate B7 let's see b61685 gate B7 there it is no the flight's been delayed for more than two hours due to technical issues and the gate's been changed to C6 what can't believe we're stuck in the airport for so many hours what are we going to do we'll figure out something our luggages check through maybe we can stash our carry-ons in locker that way we won't have to haul them around with us good idea guess we can get lunch here then surf social media or do some shopping there are so many interesting stores here shopping at the airport can be expensive you know don't want to spend much money well we can just window shop can't we we don't need to buy anything guess we can let's go at the bank hello how can help you hello would like to apply for loan do you have an account at this Bank yes do what kind of loan would you like to apply for we have several kinds just need some money to buy supplies for my shop what kind of loan is that that would be working capital loan how much do you want to borrow from the bank need six thousand dollars okay we need to know what your income is per month earn about two thousand dollars month will have to ask you to fill in this form first then once we have checked your credit we can look at what kind of terms are agreeable what information do you need the first section is for your personal details such as name and address please take this form with you fill in your personal details and then bring it back to 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